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    Running a Shopify store without support?

    From broken cart buttons to slow site speed — one small issue can cost you big in sales. That’s why smart store owners rely on Ecomency’s all-in-one Shopify support packages: built to boost performance, keep things running smoothly, and help you grow.

    Customization & Growth Plans

    Ongoing Shopify Support, Customization & Growth Plans

     What’s Included in Your Plan

    • 🛠 Design & Theme Customizations

      Section edits, color tweaks, font updates, layout fixes – no code headaches for you.

    • 📦 Product Imports (Bulk & Optimized)

       Add 30–100+ products with SEO-friendly descriptions, tags, and imagery formatting.

    • ⚙️ Performance Monitoring

      Speed checks, uptime monitoring, bounce rate alerts, mobile responsiveness tests.

    • 🧠 CRO & UX Suggestions

      Monthly recommendations based on behavior flow, scroll maps, bounce triggers.

    • 🛍 App Setup & Troubleshooting

      From reviews to upsells, we integrate and test your apps the right way.

    • 📉 Bug Fixes

      Broken cart? Glitched product page? Pixel issues? Fixed fast.

    • 📈 Analytics & Ads Integration

      Setup & monitor Meta Pixel, GA4, Google Tag Manager — including test triggers.

    • ✍️ Custom Page Edits

      Need a holiday promo page or new landing page? We’ll build it.

    • 🧪 Shopify Theme Version Upgrades

      We handle upgrades & audit compatibility — no broken features, no downtime.

    • 💬 Priority Support

      Quick turnaround via email or Slack (if requested for Plus clients).

      Our Shopify Support Plans

      Essential Support

      Perfect for new or solo store owners who want ongoing help, performance monitoring & essential design tweaks.

      $299/month

      Up to 4 hours of Shopify development tasks

      Product import (up to 30 items/month)

      Design tweaks (banners buttons layout)

      Theme update monitoring & light customization

      Conversion tips & performance monitoring

      Monthly check-in report

      24–48hr response time

      Buy Shopify Checklist Now!

      You will be redirected to a secure checkout where you can pay with:

      After payment, you will get your spreadsheet immediately.

      Most Popular

       Pro Growth Support

      Built for growing brands that need regular technical, creative, and CRO help to scale smoothly.

      $499/month

      Up to 8 hours of Shopify development/customization

      Full product optimization (up to 100/month)

      Custom landing page or sales page per month

      Full CRO suggestions based on analytics

      Advanced theme edits (collection filters

      custom sections)

      Uptime

      speed

      and performance monitoring

      Pixel and tracking setup checks

      Monthly strategy insights & priority task handling

      I want a personalized Conversion Audit!

      After payment, you'll receive a questionnaire via email—complete it to get your detailed audit report in 3 days.

       Only Need Help Once?

      Book a one-time task for just $39/hour.

      Broken button, product import, custom form, small theme bug — no commitment needed.

      Submit a One-Time Task Request

      ❗ What Happens Without Support?

      🚫 Broken features kill your conversions
      📉 Ad performance drops if tracking breaks
      😰 No one to help in launch week
      🔍 SEO rankings drop without updates
      📦 Products stay outdated
      ⚠️ No eyes on your bounce rate or slow pages

      You already invested in your Shopify store — don’t let small issues cost you big money.

      Ready to Stop Worrying About Your Store?

      • Pick a Plan That Works for You

         Let us handle the tech — you focus on selling.

      • Request One-Time Support

         Not sure which plan to choose?
         Email us at [email protected] and we’ll help you out.

        FAQ

        Q: How many hours are included per month?

        Our $299 plan includes up to 4 hours/month, and the $499 plan includes up to 8 hours/month. Time resets every 30 days.

        Q: What counts toward the hours?

        Any hands-on Shopify work like product imports, section updates, theme edits, speed optimizations, CRO audits, app installs, etc.

        Q: Can I upgrade or downgrade anytime?

         Absolutely. Just drop us a message before your next billing cycle.

        Q: What if I don’t use all the hours?

        Hours don’t roll over — so we recommend booking regular monthly requests or audits.

        Q: Is this just for dropshipping?

        Nope! This works for DTC brands, wholesalers, digital product stores — anyone on Shopify.

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        Q: Do you support Shopify Plus stores?

        100%! We’ve worked with several Plus clients and can customize your support accordingly.